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36 things you didnt know about one of the most important things supervisors can do.
The Undeniable Secrets to Extraordinary Performance Reviews Workshop Instructors Guide, 1st Edition
By Terry Fitzwater
Here are 36 secrets that will change the way you feel about performance reviews.
This workshop tackles one-by-one the 10 pitfalls of the performance review process including no standardization of format, insufficient reviewer training, procrastination, failure to document informal conversations and not addressing problems early on.
It also covers what it takes to satisfy employees - from letting them know what is expected of them and that someone appreciates they do their best to showing you care about their careers and giving them recognition for what they do.
The real emphasis of the training, however, is on the 36 secrets for example:
#6 Never postpone a performance review
# 11 Coaching is constant
#12 Input from others is essential
#17 Script the session
# 20 Listen and learn
The training is presented on a slide-by-slide basis in a logical progression from issue identification to resolution to two-way discussion. Use this workshop to:
Teach leaders a positive, proactive approach to the performance review process
Introduce a process that encourages mutual collaboration between manager and employee
Equip leaders with a process for discussing and documenting performance and other issues related to the review
Teach a consistent process that ensures the employee will understand and accept feedback
Includes an appendix with various interactive forms and resources to hand out to encourage attendees to participate.